Support

A question about Moqa, something not working, or a request about your data — write to us and a person will answer.

Last updated: 20 October 2026

Contact

E-mail: hello@spilora.app. We usually reply within two business days, in English, Russian or Georgian (Mon–Fri, 10:00–19:00, GMT+4).

Please tell us the e-mail address of your account, or your Telegram username if you sign in with Telegram, and what device you use.

Delete your account

In the app: Profile → Delete account. This erases your account, your whole test history and your statistics, and cannot be undone.

If you pay for a subscription on the web, cancel it first in Profile → Subscription; the app will remind you. You can also ask us by e-mail to delete everything.

Signing in

Forgot your password? On the sign-in screen tap Forgot password? and follow the link we send.

Signed up with Google or Telegram? Sign in the same way again — your progress belongs to that account.

Practising as a guest keeps results only on this device. Create a free account to keep them everywhere.

About the exam

Moqa is an independent study service. It is not affiliated with any government body of Georgia or with sda.gov.ge, and it cannot register you for the exam or influence its result.

Your data

What we keep and why is in the privacy policy.